SupportPassion.com provides the highest quality product and application support for multi-various products around the world. Providing customer support is crucial in today’s business world. However, with the numbers of customers on the rise and increasing business prospects, it’s becoming more and more difficult for software companies to provide in-house support to their customers. That’s why outsourcing product and application support to SupportPassion might be the right decision for your company at this point. This would relieve you and your staff of time and effort involved in prompt answering through phone, email and chat. You can then employ your resources in product development and business expansion while we provide transparent support to your customers.
Training our Professionals Once you decide on hiring us for your product and application support, you will hear from our support staff dedicated for your company and they will coordinate training sessions with you or any key staff personnel that you assign. Our staff will then ask for any written material regarding the software, earlier versions, manuals, common bugs, frequently asked questions etc. Next they will test, test, test the software so that they become really familiar with it and can ask you any queries they have. Once they have a good hang of it, they will be 100% ready to face your clients and support them on your behalf. As our support staff is highly technical and have a hands-on experience of many a software, they are quick at learning new concepts and can understand new technology in reasonable time.
What makes us special? SupportPassion aims to become a leading product and application support services company. It has some key features which have helped it outshine others in the competition.
Our support modes include
Per server Plan - Product Application Support $99 Per Year Unlimited Operators and Departments . License is to be renewed every Year, Annual License Renewal is $59. Source Code will be installed on your Server
Per Ticket Plan - Product Application Support $299 Unlimited Operators and Departments . No annual fee. You own the Software for life. FREE upgrades for the first year.Source Code will be installed on your Server
Startup Plan - Product Application Support $9.99 Monthly Unlimited Operators and Departments. The Live Chat Software will be hosted on SupportPassion servers and you will only be charged $9.99 monthly. All Upgrades will be handled by SupportPassion staff for you. Upgrades and Support is Free for lifetime.
Sleep Well Plan - Product Application Support $85 Per Year Unlimited Operators and Departments. The Live Chat Software will be hosted on SupportPassion servers and you will only be charged $99 Yearly. All Upgrades will be handled by SupportPassion staff for you. Upgrades and Support is Free for lifetime.
Reseller Plan - Product Application Support $199 Per Year Unlimited Operators and Departments. The Live Chat Software will be hosted on SupportPassion servers and you will only be charged $99 Yearly. All Upgrades will be handled by SupportPassion staff for you. Upgrades and Support is Free for lifetime.
