SupportPassion.com provides the highest quality product and application support for multi-various products around the world. Providing customer support is crucial in today’s business world. However, with the numbers of customers on the rise and increasing business prospects, it’s becoming more and more difficult for software companies to provide in-house support to their customers. That’s why outsourcing product and application support to SupportPassion might be the right decision for your company at this point. This would relieve you and your staff of time and effort involved in prompt answering through phone, email and chat. You can then employ your resources in product development and business expansion while we provide transparent support to your customers.

Training our Professionals
Once you decide on hiring us for your product and application support, you will hear from our support staff dedicated for your company and they will coordinate training sessions with you or any key staff personnel that you assign. Our staff will then ask for any written material regarding the software, earlier versions, manuals, common bugs, frequently asked questions etc. Next they will test, test, test the software so that they become really familiar with it and can ask you any queries they have. Once they have a good hang of it, they will be 100% ready to face your clients and support them on your behalf. As our support staff is highly technical and have a hands-on experience of many a software, they are quick at learning new concepts and can understand new technology in reasonable time.

What makes us special?
SupportPassion aims to become a leading product and application support services company. It has some key features which have helped it outshine others in the competition.

• Around the clock access  to technical support
• Highly technical and friendly staff
• Quick response time
• 90% queries response guaranteed
• Helpdesk support
• Support for Pre sales questions
• Dedicated staff or hourly staff options

Our services go beyond this!

Our support modes include

• Phone
• Emails
• Live chat
• Ticket systems

A special offer you don’t want to miss! All our new clients who will purchase our Product and Application support will be entitled  to get a FREE license of desklance.com hosted version
SupportPassion.com has struck a deal with desklance.com to provide free ticket software to our product and application support clients. Desklance.com developed this software in the span of two years which is now increasingly popular, in-demand software. Once you have the free license, then your clients can conveniently create tickets and our support experts can respond accordingly. In this way, you have a great ticket system which is professional and easy to manage. What’s more is that the hosted version will enable your clients to be always in touch with you even if your site is down in a transparent manner. You will be all set to go as soon as you get this wonderful package with built in ticket systems, live chat system, trouble shooters, FAQs, newsletter software etc. The desklance software provides free templates so that you can customize it and your visitors feel as if they are on your site and not on desklance.com.

 

You can’t miss this opportunity. Order NOW!